GDPR Compliance
Last updated: January 15, 2024
This page provides information about how Rattll-tacticp handles personal data in accordance with the General Data Protection Regulation (GDPR) for visitors and clients from the European Economic Area.
Data Controller
Rattll-tacticp acts as the data controller for personal information collected through our website and service inquiries. We determine the purposes and means of processing your data.
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: When you explicitly agree to our processing activities, such as subscribing to communications or accepting certain cookies
- Contractual necessity: When processing is required to fulfill a service agreement or respond to your service requests
- Legitimate interests: When processing serves our legitimate business purposes without overriding your fundamental rights, such as improving our website and services
- Legal obligation: When we must process data to comply with applicable laws
Your Rights Under GDPR
As a data subject under GDPR, you have the following rights:
Right of Access
You can request a copy of the personal data we hold about you. We will provide this information within 30 days of receiving a valid request.
Right to Rectification
If any personal data we hold is inaccurate or incomplete, you have the right to request corrections.
Right to Erasure
You may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose or when you withdraw consent.
Right to Restrict Processing
You can ask us to limit how we use your data while we verify its accuracy or consider your objection to processing.
Right to Data Portability
Where technically feasible, you can request your data in a structured, commonly used format that allows transfer to another service provider.
Right to Object
You may object to processing based on legitimate interests. We will stop processing unless we demonstrate compelling grounds that override your interests.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently use automated decision-making in this manner.
International Data Transfers
As a Canadian company, data may be transferred and stored outside the European Economic Area. When this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
Data Retention
We retain personal data only as long as necessary for the purposes it was collected. Specific retention periods depend on the nature of the data and our legal obligations. Service-related records may be kept longer for warranty and compliance purposes.
Cookie Preferences
Our website uses cookies for various purposes. You can manage your cookie preferences through the cookie settings accessible from any page. Non-essential cookies are only placed with your consent.
Exercising Your Rights
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
We will respond to your request within 30 days. If your request is complex or we receive numerous requests, we may extend this period by an additional 60 days, in which case we will notify you.
Complaints
If you believe we have not handled your data appropriately, you have the right to lodge a complaint with your local supervisory authority. We encourage you to contact us first so we can address your concerns directly.
Updates
This GDPR information may be updated periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through appropriate channels.